Privacy notice

Data controller

Voltcom Group O.E., 23 Leoforos Heron, 69132 Komotini, Greece. For any question about your personal data you can contact us at info@voltcomgroup.gr or +30 25311 31238.

Which data we collect

When you submit the request form we collect your name, email address and message, which are mandatory. Optionally we collect your company, phone number, project region and type of work.

Purpose and legal basis

The data is used solely to handle your request, to communicate with you and to prepare a technical quotation. Processing is based on your consent and on steps taken at your request prior to entering into a contract.

Who has access

The data is accessible only to Voltcom Group O.E. staff handling the request, and to the hosting and email service provider that operates the website and sends messages on our behalf, processing the data on our instructions.

Retention

The data is kept for as long as necessary to handle the request and for the period provided by law for the defence of the company’s rights.

Cookies and automated logging

The website uses no tracking or advertising cookies and no analytics tools. Only a temporary technical session is used to protect the form from forged submissions; it ends automatically when the browser is closed.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection regarding your data, as well as the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr). To exercise them, contact info@voltcomgroup.gr.

Security

Communication with the website takes place over an encrypted connection (HTTPS). Form messages are sent through an authenticated SMTP server and are used solely to handle the request.